Software & Automation

Our smart technology ensures precision and efficiency at every step

eStore's cloud-based logistics software, built for automation, integration, and optimisation, seamlessly connects with major e-commerce platforms for real-time syncing, offering unmatched visibility, control, and detailed analytics to streamline your entire fulfillment process. Leveraging cutting-edge AI-powered robotic technology, including Australia's largest fleet of autonomous mobile robots, our advanced system-directed picking and packing ensures precision and efficiency at every step.

Manage Everything in Our Smart Platform

A customisable, fully streamlined, plug-and-play system that comprehensively serves customer service teams and the C-suite? Impossible, surely! Not with our Express platform, a central hub for sales and fulfillment data across all channels. Gain unparalleled visibility, insight, and control over your entire business’ fulfillment process. It’s not just possible, it’s easy.

Smiling female customer support agent wearing a headset, sitting at a desk with a laptop in a bright, modern office.

Sales Orders

Customer service capabilities

View lists of all customer orders and their status, see tracking numbers for orders in progress, and edit orders directly without needing to contact us.
Create orders manually or upload them in bulk via CSV, XLS, or XLSX.
Manually created orders automatically enter our warehouse management system and are scheduled for picking.

Computer screen displaying the eStore Logistics Express Platform, showing an inventory search interface with product details.

Inventory Management

Full transparency with analytics and reporting

Track real-time inventory across all eStore’s fulfillment centres.
Track lot numbers, expiry dates, and FIFO.
View your entire product history.
Create and modify products and SKUs.
Customise how products are packed.

Warehouse worker operating a forklift to load pallets into a blue StarTrack truck at a logistics facility under a clear sky.

Inbound Deliveries

End-to-end supply chain transparency

Create purchase orders on the platform, upload them directly or send them through the integration layer.
View, edit, and delete purchase orders from suppliers.
See total number of pieces delivered, supplier details, and any receipt variance.
Search and filter by date, warehouse, receipt type, and receipt status.

Returns

Tailored and trackable

View all B2B and B2C returns in one place.
Bulk download returns information.
Update customers in real-time when returns are received.

Woman in an orange top using a tablet at night in a modern office, surrounded by documents and softly lit workspace.

Self-Service Portal

Answers at your fingertips

Get total visibility of your logistics operation including live status updates on all stock movements and levels, product history, customer orders, and tracking numbers.
Action self-service tasks relating to sales orders, stock receipts, delivery information, returns management and item management.
Automatically integrate sales orders into our warehouse management system and schedule them for picking and packing.

Easy Integrations with Top eCommerce Platforms

Partnering with the leading eCommerce marketplaces. Our robust integration capabilities giving you peace of mind.

The results speak for themselves, so do our customers

“Managing our e-commerce business means overseeing a diverse range of luxury homewares—from bedding and towels to throws and cushions. We needed a partner who could manage this variety with efficiency and cost-effectiveness, and eStore’s AI-powered AMRs stepped up to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better serve our needs, has streamlined operations and reduced costs. Even through the disruption of COVID, when our sales volumes more than doubled, eStore adeptly navigated logistical complexities, ensuring our customers received excellent service every time.

Head of Purchasing, Planning & Sourcing

Luxury homewares brand

“Before partnering with eStore, our previous logistics solution faced challenges, particularly with fulfillment speed and inventory accuracy. Thanks to eStore, we now offer same-day delivery of our products, which is essential for customers needing quick access for weekend plans or sudden weather changes. This service has significantly boosted our conversion rates, and our customers consistently praise the speed and reliability of our deliveries. With eStore’s same-day service, we now offer a variety of delivery options tailored to each customer’s needs, ensuring that spontaneous adventures can go ahead, no matter what the weather brings!

Head of Operations

Australian waterproof footwear brand

“eStore has been an important partner over the years. Our top priority is delivering an exceptional end-to-end experience for our customers, and working with eStore allows us to offer best-in-class fulfillment while staying asset-light. As we plan for strong growth in the coming years, we know this personalised fulfillment setup with eStore will be key to helping us get there.

Chief Executive Officer

Leading online furniture & homewares retailer

“Black Friday and Cyber Monday 2023 exceeded all expectations, with orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfillment centres and collaborating closely through daily meetings and strategic planning. Their support ensured seamless deliveries for tens of thousands of customers during the holiday rush. Detailed reporting and open communication helped us adapt as we surpassed forecasts and navigated shifting delivery windows. eStore wasn’t just a 3PL partner—they felt like an extension of our team.

Global Fulfilment Manager

Sustainable underwear & essentials brand

“For over seven years, eStore has been a dream partner. They efficiently ship full cases of wine from two fulfillment locations, helping us reach customers across Australia. Their kitting services let us create curated cases tailored to individual preferences—boosting customer satisfaction and brand appeal. No matter the challenge—whether it’s growth, market shifts, or regulatory changes—eStore adapts with ease, keeping operations running smoothly. Their dedication has been key to our success, and we look forward to raising a glass to many more years together!

General Manager

Australian online wine retailer

“Before partnering with eStore, our former fulfillment provider caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers, faster deliveries, and rigorous order accuracy, all of which have enhanced our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as reflected in the number of positive customer reviews we now receive.

Founder & Owner

Online retailer of children’s toys and goods

“Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super-fast delivery.

Co-founder and General Manager

E-commerce brand for mountain biking products

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