Smarter architecture, faster insights: the all-new Express Platform

We have completely replatformed Express, our core customer platform, moving to a high-performance architecture that provides deeper visibility and more agile control over your logistics.

Speed and precision are the backbones of a modern retail operation. To ensure our partners have the most advanced tools available, we have launched a major architectural upgrade to the platform. While this update includes a significant visual refresh, the real change lies beneath the surface. This architectural shift provides the foundation for an enterprise-grade experience that is faster and more intuitive across every area of your supply chain.

“This upgrade is about matching the speed of our technology with the simplicity of the user experience. By replatforming the core engine of Express, we’ve created a more agile environment that allows our partners to manage their omnichannel operations with greater clarity and focus,” said Leigh Williams, Founder & MD at eStore Logistics.

A high-performance interface for complex logistics

The speed of this new engine is reflected in an updated interface, designed to make your daily management more responsive and fluid. These enhancements focus on improving your workflow through several key areas:

• Smarter Search & Navigation: Navigate your entire account with greater ease using rich filters and smart date selectors that help you pinpoint specific orders or items in seconds.
• Streamlined Workflow Management: We have optimised how you create and edit products or orders. Whether you are managing complex kits (BOMs), inbound shipments (ASNs), or product profiles, the new single-page layout allows for rapid updates without the need for pop-ups.
• Compliance Control: Managing regulated stock is now more straightforward. You can manage and update dangerous goods profiles directly within the platform, keeping your data accurate and compliant through a guided process.
• Data Snapshots: See key information at a glance. Our updated layouts arrange your data into logical sections, allowing you to review order history or stock levels with improved visual focus.
• Live Platform Updates: Stay on top of your operations with a live notification hub. Banner messages and a central alert panel ensure you see system notices and account updates the moment they happen.
• Centralised Knowledge Base: Get guidance exactly when you need it. We have launched a searchable help centre with clear, step-by-step instructions to help your team get the most out of every feature.

The engine under the hood: shipping & inventory intelligence

Beyond these interface improvements, the true power of the Express platform remains its role as the gateway to our freight optimisation and order management system. For brands looking to scale, this underlying technology acts as the "brain" of the fulfillment operation, driving efficiency through automated intelligence:

• Dynamic Freight Optimisation: The platform utilises Least Cost Routing (LCR) to evaluate every order against your specific business rules. It automatically identifies the most efficient carrier and service level to ensure the best outcome for every shipment.
• Total Inventory Visibility: Express provides a single, accurate view of your stock across all warehouses and sales channels. From real-time syncing with platforms like Shopify and WooCommerce to managing complex kitting and bundling, the platform ensures your inventory lifecycle is fully transparent and synchronised.

Ready to experience the future of fulfillment?

If you are already working with us, you can begin exploring the new version today! For brands not yet using eStore Logistics, we invite you to see how the Express platform acts as a comprehensive command centre, automating your shipping strategy and providing a unified view of your entire inventory lifecycle.