Our 3PL Services
Experience effortless, full-spectrum 3PL logistics and fulfillment services
RELIABLE FULFILLMENT.
POWERED BY AI PRECISION.
BACKED BY SCALE.
At eStore, we understand that deliveries define your brand. Our tailored 3PL logistics and fulfillment solutions, powered by AI precision, ensure you meet customer expectations with ease. From branded packaging and same-day delivery to seamless returns and diverse shipping options, we help you protect your reputation. Our flexible 3PL services are designed around your specific needs, offering cost-effective solutions for big-box retailers and omnichannel consistency across all sales channels. Choose a fulfillment partner as committed to your customers as you are, with solutions built to match your unique business.
Fulfillment - Technology - Delivery
End-to-end 3PL, fully in our hands
We own and operate every part of your fulfillment journey—warehousing, tech, team, and delivery. No outsourcing. No hand-offs. Just total control, unmatched visibility, and better outcomes.
- Full ownership of 3PL warehouse operations, from receiving to last-mile dispatch, across our national network.
- In-house tech, built by us for Australian retailers, gives you real-time insights and total transparency.
- One connected system—order, pick, pack, ship, and return—all tracked and managed under one roof.
- Australian owned and operated, with fulfillment and logistics designed for local speed, scale, and control.
- No third parties. No compromises. Just the confidence of knowing who's handling your brand, at every step.
Multichannel Made Simple
Simplifying complex retail operations
Perfect for retailers juggling both physical stores and online channels, our fulfillment services ensure a seamless, high-quality experience across every customer touchpoint. From same-day delivery to branded packaging and real-time tracking, we bring speed, consistency, and control to every order.
Connected Systems
Easy integrations that keep everything in sync
We know most retailers already rely on a stack of tools to run their business—so we’ve built our tech to work with them. eStore integrates with over 100 leading platforms, letting you sync inventory, automate orders, track shipments, and consolidate data across all your sales channels. Whether you’re streamlining multichannel sales, managing complex stock levels, or supporting your finance and customer service teams with real-time accuracy, we help you keep systems connected and operations running smoothly.
- Connect 100+ sales channels, marketplaces, ERPs, and inventory systems
- Automate order flow, shipping updates, and tracking
- Unify inventory, sales, and customer data in one place
- Eliminate data silos and manual reconciliation
- Enable real-time stock visibility across every channel
- Sync B2B and DTC operations in a single system
We deliver tailored, tech-enabled 3PL solutions designed to meet the fulfilment needs of retailers across every sector.
Smart Fulfillment That Scales
Flexible 3PL solutions for every product type and order profile
No two businesses are alike, and neither are their logistics needs. With over 16 years of experience, we’ve mastered the complexity of modern retail logistics, from pure-play online retailers and national brick-and-mortar chains to intricate wholesale operations. Whether you're shipping lightweight, high-SKU items or managing heavy, oversized products with complex handling needs, our tailored 3PL services adapt to you. No matter the size, shape or challenge, we deliver with precision, every time.
Small Goods, High-Volume Orders
Fast-moving items with high SKU counts demand speed and accuracy. Our AI-driven systems and autonomous mobile robots enable rapid, system-directed picking with 99.9% accuracy—even at peak volume.
Medium Goods, Mixed Orders
Products like apparel, homewares, or health and beauty items often vary in size, fragility, and packaging. Our flexible processes adapt to each item’s needs—ensuring accurate picking, efficient packing, and a consistently branded experience.
Bulky & Heavy Goods
From furniture and appliances to gym equipment, large-format goods require specialised handling and storage. We support this with custom racking, dedicated zones, and expert last-mile coordination—including B2B deliveries to stores through our 3PL warehouse network.
Kitted & Bundled Products
Gift packs, multi-item subscriptions, and bundled SKUs require consistency and care. Our systems ensure accurate assembly and premium presentation—so every unboxing feels intentional and on-brand.
Fragile & High-Value Items
Breakable and premium goods need extra protection and security. We offer tailored packaging, secure storage, and full traceability to ensure these items are handled with care from dispatch to doorstep.
Trust your brand to Australia’s most advanced 3PL logistics provider
The results speak for themselves, so do our customers
You have questions? We’ve got answers
What is the meaning of 3PL?
3PL stands for third-party logistics. It refers to outsourcing your warehousing and order fulfillment to a specialist provider. A 3PL handles everything from receiving stock and storing inventory to picking, packing, shipping, and returns management—allowing your business to scale without the operational complexity. The term is often used interchangeably with order fulfillment.
What is the difference between 3PL and 4PL?
While 3PL (third-party logistics) providers manage warehousing, inventory, and fulfillment, 4PL (fourth-party logistics) providers oversee the entire supply chain. A 4PL acts as a single point of contact, coordinating multiple logistics partners (including 3PLs) to optimise the full supply chain end-to-end.
Can you explain the concept of 3PL?
3PL refers to outsourcing logistics functions such as storage, shipping, inventory management, and returns to a dedicated provider. Businesses use 3PL services to save time and cost, improve customer satisfaction, and scale efficiently—without building in-house fulfillment infrastructure.
How does 3PL work?
Once your inventory arrives at the 3PL warehouse, it’s stored and tracked in their system. When a customer places an order, the 3PL picks, packs, and ships it on your behalf. Their technology integrates with your sales channels to ensure a seamless, real-time fulfillment process.
What are the key functions of a 3PL provider?
A 3PL typically handles:
- Receiving and storage of stock
- Inventory management
- Order processing
- Pick and pack
- Shipping and last-mile delivery
- Returns and reverse logistics
What are the advantages of using a 3PL service?
Outsourcing to a 3PL gives your business access to scale, expertise, and automation—without the overheads. Key benefits include:
- No need to invest in warehousing or fulfillment staff
- Faster delivery through automation and optimised processes
- Lower shipping costs via bulk freight buying power
- Expert support to improve accuracy and customer experience
- More time to focus on growth, marketing, and product development
Can I inspect my stock at your 3PL warehouse?
Yes. You’re welcome to make an appointment to inspect your stock at any of our warehouses.
What service level guarantees do you offer?
We offer clear SLAs for accuracy and speed across inventory and order fulfillment. And we stand by them—if we don’t meet our agreed service levels, we’ll credit the relevant service fees. It’s our way of putting skin in the game and giving you peace of mind.
Can you use my branded packaging?
Absolutely. We can pack your orders using your custom or branded packaging to create a premium, consistent unboxing experience for your customers.
Do you perform kitting at your 3PL warehouse?
Yes. Our team can pre-assemble kits or bundles according to your specifications. Once kitted, they’re added to your inventory and ready to ship as soon as orders come in.
Do you offer retail store fulfillment?
Yes. We support omnichannel fulfillment, including retail store replenishment. Our systems allow you to manage eCommerce and retail orders from a single inventory pool.
Do you fulfil Amazon marketplace orders?
Yes. We fulfil marketplace orders for sellers across Amazon, eBay, Kogan.com, Catch, MyDeal, Hardtofind, and more. With eCommerce marketplace sales growing fast in Australia, our 3PL services help you stay competitive and efficient.
Where are your 3PL warehouses located?
We operate a national network of high-tech fulfillment centres in Melbourne and Sydney, strategically located for fast, cost-effective delivery across Australia.