eStore Logistics provides third party logistics services (3PL) including freight forwarding, warehousing, pick and pack, order fulfilment, distribution and inventory management services to both online and traditional bricks and mortar businesses. We specialise in servicing online business and understand the need for quick and accurate despatches and accurate and timely information.
Read on to learn more about how you benefit from our:
Our freight calculator gives you the best delivery pricing.
The eStore Logistics Warehouse Management System calculates the most suitable and cheapest carrier to send your customers orders. Our system has saved our customers up to 76% on freight cost! Each carrier has different pricing structures for different zones around Australia. Our system takes your consignments weight and destination post code and calculates the cheapest carrier to use. Therefore each order could be sent with a different carrier. This ensures that the cheapest possible carrier is used for every single delivery!
eStore Logistics holds extensive commercial accounts with Australia's largest priority distribution companies. This allows us to deliver your goods to your customers at an extremely low price. We have a distribution solution that suits your businesses needs!
- Australia Wide Delivery.
- Large commercial accounts means cheap delivery rates.
- The go-to people for distribution.
Gives you peace of mind.
The eStore Logistics warehouse is equipped with state-of-art security systems and 24 hour monitoring to ensure your goods remain secure.
Keep your peace of mind knowing we have:
- 24 Hour Video Surveillance.
- Ram Raid Proof Entrances.
- 24 Hour Security Monitored Site.
Lets you keep track of your products & inventory.
We understand the importance of accurate information for your online business. We have a qualified IT team with backgrounds in e-commerce and warehouse management. Our agile warehouse systems can be tuned to adopt your existing processes and technology. Our quality management systems ensures you will be delivered the information your request accurately and efficiently.
eStore Logistics offers you:
- Daily inventory reports.
- Daily despatch reports including order numbers, consignment note ID's and product serial numbers.
- Direct email to your customers with their consignment note ID's and the website to track and phone number to call for enquiries. This saves your company from fielding hundreds of emails and calls daily from customers wanting to know when their order is going to arrive.
- Tested integration with your in-house IT systems.
- A secure IT system that ensure all packages are despatched correctly.
Allows you to focus on what you do best.
We offer you the best customer service because our experienced staff understand the needs of online businesses. Our staff are energetic and vibrant, and your dedicated account manager will ensure a two hour response time on all phone calls.
- We care for your stock as if it's our own.
- Superb customer service skill set is supported by our IT system.
- Our staff have backgrounds stemming from online retail.
- We ensure your products are delivered as requested, and will handle all issues for you - communicating with you all the way.
- Proven track record with top Australian online retailers.
- Max 2 hour response time on all operational level enquiries.
Means you can pass the savings on to your customers.
Online stores have the competitive advantage of eliminating the costs associated with brick and mortar retail. eStore Logistics adds value to your business by passing on our savings to your business. We use a Keep It Simple (KIS) management process to minimise our costs through efficiency and technology.
A few ways we keep costs down:
- We use flexible IT systems to ensure quality, accuracy and efficient reports.
- Our young and vibrant team have experience in online retail and stock management.
- We keep it simple, eliminate mistakes and plan everything!