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3 Tips for Finding the Right eCommerce Fulfillment Services Provider

May 2, 2018

eCommerce order fulfilment services help business owners process more sales and satisfy their customers with a quick delivery of the goods. With the right staff and technology that know how to optimise warehousing and order fulfilment requirements, an eCommerce fulfilment company understands how to integrate with the omni-channel eCommerce business to achieve a seamless improvement to existing operations.

The ideal eCommerce fulfilment services provider will have a robust network and large facility to help transport goods to and from the supplier, the retail stores and the customer. In addition, the backbone of the service provider is the highly intelligent technological systems that help to minimise manual handling, double-handling, wasted time and human decision making. The systems ensure that the warehouse is operating to its optimum capacity so that eCommerce business owners that use the service provider receive the maximum benefit.

Here are 3 tips for finding the right eCommerce Fulfilment Services Provider.

1. Scale of the eCommerce Fulfilment Services Provider

With scale comes lower costs. Having large warehouses that have been designed correctly to facilitate the easy storage and identification of goods, transport of goods to the processing area and quick dispatch of goods to the loading bays, helps staff fulfil that largest amount of orders possible. In addition, being able to facilitate the return of goods back to the supplier without it interfering with other operations id crucial. eStore Logistics has two large warehouses in Melbourne and Sydney that serve Australia.

2. Advance and Integrated Technological Systems

The eCommerce order fulfilment company will need to have leading technological systems to help it support staff working in the warehouse. eStore Logistics’ warehouse management system, powered by Manhattan SCALE, can fulfil thousands of small and variable orders accurately. The system helps aggregate stock for dispatch, enhance the layout of the warehouse for optimal effectiveness, forecast labour needs and share data with clients. These insights increase efficiencies and ensure that all staff are completely utilised throughout the day.

3. Understanding the Client

Whether you operate a retail, manufacturing, health and pharmaceuticals, information communications and technology, print media, food and beverage business, or other business that delivers goods to customers, the eCommerce fulfilment service provider must be able to help you optimise your logistics, warehousing and distribution capabilities. eStore Logistics understands client’s requirements and will package the goods according to instructions and allocate the goods to the carrier after having chosen the quickest route.

eStore Logistics is Australia’s largest third-party logistics (3PL), warehousing and order fulfilment provider for omni-channel eCommerce stores throughout Australia. With large warehouses throughout Australia, technological capabilities that provide real-time data and capable staff that can process orders accurately in a short period of time, eStore Logistics continues to provide leading services to the retail businesses that want to grow. Contact us today by calling 1300 735 133.

If you are an ecommerce business that is trying to find a third-party logistics and order fulfilment services provider, what tips do you have to find the right provider for your needs? Let us know in the comments section below.


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