As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated.

Who are we?

eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.
We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has eight fulfillment centers (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space. Our business is growing super-fast and that's why we need your help.

What are we looking for?
Due to continued growth, eStore Logistics is looking for multiple passionate and highly motivated Team Leaders who thrive in fast-paced environments to work in our fulfilment centres.
We require team players that possess a strong work ethic, a can-do attitude and that want to grow within a supportive team. The primary objective for the Team Leader is to lead, coach and mentor a team of DC Warehouse staff to ensure that customer orders are prepared and shipped accurately and on time. Previous leadership experience, a technical mindset, accountability and the drive to want more will set you apart when applying!

What will you do?
  • Liaise with management in respect to warehouse operations.
  • Plan activities and coordinate with others autonomously to achieve results on a day-to-day basis.
  • Ensure others work to the highest standards of safety and environmental sustainability.
  • Ensure area housekeeping is of a very high standard, complete documented housekeeping inspections daily.
  • Assess customer needs effectively and weigh alternative approaches ensuring the customer is put first.
  • Ensure your work area is tidy and implement 5S principles to sustain standards.
  • Ensure all equipment is available and in good order and condition.
  • Function Assessment (Process Auditing).
  • Highlight damages and hazards to the site leadership team.
  • Actively and visibly participate in Safety Observations, Workplace Inspections and incident / hazard reporting. 
  • Training Team Members with eStores standards and methods.
  • Daily Work Execution of your allocated area.
  • First level escalation and resolutions of inventory issues.
  • All inventory on site is accounted for and stored correctly physically and logically
  • Working areas are cleared and reported on daily
  • Respond to Customer Service queries promptly and with sufficient detail.
What skills will you have?
Join this amazing team and bring your life experience and exceptional ability where you can truly make a difference. Along with your bright, bubbly, and engaging personality you will also have:
  • Prior experience within a leadership role (Logistics/ warehousing desired)
  • Influencing and negotiating skills
  • Demonstrated coaching ability with a track record of success
  • Ability to master a fast paced and changing environment
  • High level of written and verbal proficiency
  • Stakeholder management skills
  • High level of customer service orientation
  • Tech savvy
Additional Requirements
  • Prepared to undertake any additional training to compliment the operation
  • Weekend and after hours shift work may be required
  • Prepared to work flexible working hours (AM & PM shifts available)
Why eStore Logistics?
We are an exciting business with a lot of opportunities to gain exposure within a rapidly changing industry. This is a role you can really own and add value to the organisation. This role will give you the opportunity to build on, improve and create frameworks across IT functions, giving you the freedom to make your mark. As the company grows, this position will have many opportunities to grow with us.

How to apply?
If this sounds like you click the relevant “Apply” link.
We can't wait to meet you!

Similar Jobs

Permanent / Full Time

Customer Service Repre...

  • Category: Call Centre & Customer Service
  • Location: Melbourne

If you are results oriented and driven, passionate about providing amazing customer service and building strong relationships, we want you!